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MOONCRYS / Guide

How We Select Our Crystals

From our partner supplier's 1,000+ designs, we hand-select the 500 best-sellers by recorded sales — covering over 95% of their sales volume — then check each piece for color, clarity and workmanship. Every piece is genuine natural stone, and no two share exactly the same color or pattern. Below: how selection works, what we check, and what our lab certificates do — and do not — cover.

Quick Answer500 best-sellers hand-selected by recorded sales from 1,000+ designs, covering over 95% of our partner supplier's sales volume. Each piece checked for color, clarity and workmanship. Sample pieces third-party lab tested — see our certificates page. Delivery 12–20 days from partner dispatch.

How selection works

We start from our partner supplier's 1,000+ designs and hand-select the 500 best-sellers by recorded sales — the pieces customers actually buy, covering over 95% of their sales volume. We pick by what sells, not by what photographs best, and every piece is photographed individually so you see the actual piece.

What we check on each piece

Each piece is checked for color, clarity and workmanship before it is listed. Every piece is genuine natural stone, and because stone forms in nature, no two share exactly the same color or pattern — slight variation is normal and expected, not a defect.

Lab testing, honestly stated

Sample pieces are third-party lab tested — see our certificates page. The two sample certificates shown are the crystal identification certificate, ZZTC lab no. DH2503057952, and the crystal bracelet test certificate, NSIC certificate no. WG26012366. As printed on each certificate, results apply only to the tested sample; the certificates cover sampled pieces, not every item sold.

Delivery, and what we promise in words

Delivery is 12–20 days, counted from partner dispatch, with tracking on every order. And we describe only what we can verify — materials, craftsmanship and size — and invent no certificates or reviews. If we cannot verify something, we do not claim it.

Frequently asked questions

How do you choose which crystals to sell?

From our partner supplier's 1,000+ designs, we hand-select the 500 best-sellers by recorded sales, covering over 95% of their sales volume.

Are your crystals lab tested?

Sample pieces are third-party lab tested — see our certificates page. The two sample certificates shown are ZZTC lab no. DH2503057952 and NSIC certificate no. WG26012366. Results apply only to the tested sample.

How long does delivery take?

12–20 days, counted from the day our partner supplier dispatches your order, with tracking on every order.

Is every piece really unique?

Yes. Every piece is genuine natural stone, and no two share exactly the same color or pattern — slight variation is normal.

Last updated: November 2026

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Your order will be shipped directly by our partner supplier. Standard delivery is 12–20 days from supplier dispatch; supplier handling time is separate. Shipping is selected by destination, and orders of $79.90 or more ship free. In the event of force majeure (e.g. severe weather, customs inspections or carrier disruptions), delivery may take longer.

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Before checkout: returns require prior agreement through the Contact page. Please contact us within 14 days of receiving your order. If you contact us within 7 days of receiving your order to start a return, we cover the return shipping — it is refunded together with your refund. If you start a return on day 8–14, return shipping is paid by the buyer. Refunds are issued within 24 hours after the returned item arrives and passes inspection.